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NIRI Analytics (04/18/2013) - Communicating with Your Board - 2013 Focus Group Report
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IRO interaction with the Board of Directors is almost entirely at the discretion of senior management.
Staying within the organizational chain of command is important above all else; including the CFO and CEO in all communications with the Board is strongly suggested.
Credibility-building and earning management’s trust should be the foundation for all future suggestions for IRO/Board interaction. Confidence in an IRO’s writing and communication style is an important first step to Board communication.
Adding value to the IR position is one of the many ways IROs can facilitate trust and build credibility.
Products an IRO can provide to senior management and the Board vary widely. Being wary of inundating the Board with too many communications is important.
In addition to quarterly reports, senior IROs may send their Board analyst reports, occasional press releases or research reports, company revenues, summary information about overall shareholder mood, benchmarking and perception studies, and relevant charts and graphs.
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